Legal Personal Assistant

Legal Personal Assistant

Dispute Resolution

Worcester | Full Time | Permanent

Talbots Law is looking for a meticulous Legal Personal Assistant to join our established Dispute Resolution team based at our Worcester office. This is an excellent opportunity for either someone with administration or secretarial experience.

You will work closely with experienced lawyers, supporting a broad range of personal injury matters with exposure to high-quality work and ongoing development.

With more than 600 colleagues across 19 offices, Talbots offers the structure and opportunities of a large regional firm while retaining an accessible, supportive culture. Our employee-owned model means every colleague contributes to, and shares in, our continued success.

What does the job involve?

• Administrating client matters using SOS case management system such as file opening procedures, document preparation and formatting.
• Liaising with Dictate Now and finalising documentation to include emails and letters.
• Diary management including the booking and scheduling of client appointments and liaising with clients.
• Take initial payments and prepare postings slips whilst ensuring compliance with SRA, Lexcel, Law Society Quality Scheme standards, SARs and accounting requirements.

What do you need?

• To be have at least 12 months experience within an administration role ideally within a personal injury or medical negligence environment.
• Passionate about giving outstanding client care and service whilst being able to work under pressure and prioritise work to meet deadlines.
• Competent in using a case management system such as SOS and MS Office applications to undertake a range of administrative duties in a paper-light working environment.

What do we offer?

As an employee-owned firm, we want everyone to share in our success and feel supported throughout their career. We offer:

• Competitive salary reviewed annually.
• Annual tax-free profit share
• Flexible and hybrid working options depending on the role and team.
• 28 days annual leave including your birthday and an additional ex-gratia day, plus UK bank holidays and long-service awards.
• Pension and protection including a 4% employer pension contribution and life assurance worth three times your annual salary.
• Health and wellbeing support including enhanced sick pay, a Medicash Health Cash Plan and financial-wellbeing provision.
• Employee savings and salary-sacrifice schemes alongside an annual contribution towards Talbots legal services.

Who are Talbots Law?

An employee-owned, full-service law firm built on a rich heritage dating back to 1828.

Today, we operate across 19 offices in the West Midlands, Staffordshire, Shropshire and Worcestershire, delivering expert legal services to individuals, families and businesses.

We deliver legal services in conveyancing, wills and probate, and family law, through to commercial law, employment, litigation and more. As an employee-owned firm, every member of our team has a stake in our success, which fosters a culture of collaboration, ownership and client-centred service.

At Talbots, our employees belong to an inclusive and supportive community where everyone has a voice. They contribute their skills and expertise to meaningful work that makes an impact. They thrive in an environment that fosters growth, innovation and wellbeing.

Talbots is one of the region’s largest independent law firms, with more than 600 employee-owners. We combine the quality of work, infrastructure and progression associated with a national practice with the accessibility, influence and regional relationships of an independent firm. Whether you are developing your specialism or ready to lead a team, you will have the platform, support and autonomy to make a meaningful impact—and share directly in the success you help create.

Job Type: Full-time

Pay: From £25,422.92 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Profit sharing
• Referral programme

Application question(s):

• What are your salary expectations for this position?
• What is your current notice period?
• Please provide your full home address.
• Are you looking for Full time or Part Time positions?
• What working hours would this be?
• How long would the commute take you to this office?
• Which computer programmes / software are you familiar with?
• Do you have any planned holidays in the next 12 months, or other commitments we should be aware of?
• What is your interview availability for this application?

Work Location: In person