Job Description

We are currently looking for a talented Legal Advisor to join our Sheffield office to provide legal advice as part of the Thompsons Free Legal Advice service. With a passion for blending your technical expertise with your outstanding communication and client care skills, you will take pride in delivering a first class service to our clients. To ensure you thrive in the role, we will provide you with structured supervision, coaching and training as well as a nurturing environment, where you can grow and shape your career.

You will be joining the team a full time/permanent basis, working a Monday - Friday rota of 35 hours per week with the hours being between 9am - 6pm.

Responsibilities

  • Proactively capture all relevant information and provide general legal advice on a wide range of topics e.g., Family, disputes and consumer law
  • Provide Union members with advice, guidance, and support related to a range of legal issues or concerns and responding to calls, emails and messages in a professional and timely manner
  • Conducting legal research
  • Producing written materials such as fact sheets which can be sent to Union members, confirming the advice given
  • Maintains filing and/or record systems, keeps the Advice Line databases up to date

Key requirements

  • Attention to detail to provide a high standard of client care to each client
  • Experience in giving legal advice, both over the phone and email would be essential
  • Motivation for keeping abreast of key changes in the law and have an ability to share knowledge proactively with other colleagues
  • Be able to show empathy and understanding, providing a professional legal service with a personal touch
  • Good working knowledge of the Microsoft package e.g., Word, Excel and Outlook

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