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Trinity Claims
Job type
Working Model
Hybrid Work
Up to £28,000 a year
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Job Description

Company Description

Trinity Claims is a leading claims management company located in Tonbridge. We have a team of talented professionals with diverse skill sets and extensive experience in delivering claims management excellence in leading insurance companies.

Role Description

This is a full-time hybrid role for a Litigation Paralegal at Trinity Claims. The Litigation Paralegal will be responsible for handling day-to-day tasks such as legal document preparation, document review, legal research, and drafting pleadings and motions. This role is primarily located in Tonbridge, with flexibility for some remote work.

To handle the conduct of litigation of claims arising under Motor and Household policies, liaising with insurers, their policyholders, third parties and suppliers, as necessary. To maintain the portfolio in an efficient manner to ensure that you are working effectively and delivering a market leading litigation service with excellent customer service.

Key accountabilities:

  • Conduct the litigation of claims arising under Motor and Household policies, predominantly Claimant actions.
  • Manage your own case load under supervision.
  • Review documents and advise on liability, quantum, and strategy.
  • Conduct investigations including document searches.
  • Carry out legal research.
  • Instruct experts and counsel as required, or refer to the Head of Legal as appropriate.
  • Draft pleadings, applications, and statements.
  • Attend court as necessary.
  • Participate in settlement negotiations and ADR.
  • Maintain an effective claims handling and diarising system.
  • Report internally on a regular basis with KPIs.

Required Experience and Qualifications:

  • Relevant legal qualifications, including a law degree and/or legal practice course
  • At least 1 year’s experience of handling litigation, preferably within the insurance sector
  • Good understanding of Court Procedure Rules and litigation management
  • Proven capability of claims negotiation
  • Excellent verbal and written communication skills
  • Accurate with a high level of attention to detail
  • Tact and assertiveness when dealing with third parties and opponents

What will you get in return?

  • Competitive salary
  • We pay £25 premium for great customer service, i.e. every 5* reviews received in their name on Google or Trust pilot.
  • We pay discretionary performance-based bonuses every May, which could be up to 10% of your annual salary.
  • We have 25 days of holiday a year, plus Bank Holidays.
  • We heavily invest in talent management! Currently have 10 employees studying CII, 3 currently studying an HNC qualification course and more, as we are delegating at least 10 employees a year to get a fully funded professional qualification.
  • We have an enhanced employer pension contribution scheme of up to 5%.
  • We do have an Employee Assistance Program as well as wellness programs.
  • The Social Committee takes care of our social lives and gets people involved in social activities during and after work.
  • Free use of company gym.

Finally, who are we?

Trinity Claims is a Claims Management specialist business based in Tonbridge. We are not an insurance company, but we operate on behalf of insurers within the home insurance arena. We have a leadership team dedicated to growing business with a family feel and a welcoming culture, all based around a high-end customer service provision.

Not only are the company going from strength to strength, but we have doubled in size in the last 3 years, and are offering a highly sought solution by our clients. We do things differently. With a high focus on technology and our culture of professionalism, we are disruptors in the insurance claims marketplace.

Please visit our website at to view our privacy notice regarding how we collect, store and use your data.

To apply for this role please submit your CV to

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year


  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • On-site gym
  • On-site parking
  • Referral programme
  • Sick pay
  • Work from home


  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus


  • Paralegal: 1 year (required)

Work Location: Hybrid remote in Tonbridge, TN9 1RS

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